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Customer Service

Please call 337-239-6504 during bank hours

Email

Please email us at Ibanking@merchantsandfarmers.com and we will respond to your message by the end of the next business day.

Bankline

Call 337-238-6325 in our local dialing areas or toll free at 1-800-256-1703 to use our automated 24-hour telephone banking system.


Lost or Stolen Card

To report a lost or stolen VISA® Debit Card during banking hours, please call our Debit Card Department at 337-238-6360. During non-business hours, you may report your card lost on our 24 hour telephone banking system at 1-800-256-1703 or by logging into your online banking account, under the profile options tab.   

If you are calling during non-business hours because your debit card may be blocked or may have had unusual activity, please call 1-866-546-8273 for assistance.

Bank Holidays

For holiday closing information, view our bank holidays calendar.